Policies
Due to St. Augustine’s popularity and our size, we recommend reservations well in advance.A deposit of one night’s tariff is required to guarantee a reservation. Cash, traveler’s checks, personal checks, major credit cards* and bank debit (ATM) cards are accepted. If your plans change and it becomes necessary to cancel your reservation, a $50 cancellation fee will apply.
* Due to the increased transaction costs associated with American Express and Discover, we regret we can no longer accept these cards.
Reservations must be canceled 7-days (14-days during holiday periods or when 3 or more rooms are reserved) prior to arrival for refund of deposit, less $50 cancellation fee. Cancellations made after this deadline will result in forfeiture of deposit, if accommodation is not resold.
Cancellations within 24-hours of arrival or within 7-days of arrival on holiday periods are charged for the full stay if accommodation is not resold. No-shows or early departures will be charged the full stay of the reservation. We request a 2-night stay on weekends and a 3-nights stay on some holiday periods and weekends. Please call if you need an exception to this policy.
$50 cancellation fee will be applied as credit towards a future reservation. Valid for one year.
Rates
Rates are based on single or double occupancy and include a full breakfast, evening social hour with wine, all-day beverages, off-street parking, WiFi throughout the inn, and use of Inn’s bicycles.
Please add $29.00 per night plus tax for each additional guest including children sharing the same room. All holidays including Valentine’s Day, Thanksgiving and the week from Christmas until New Year’s are holiday rates.
Rates are plus 6% Florida and 4% St. Johns county taxes.
Corporate, government, military, law enforcement, fire fighters, AARP, and Flagler College rates may be available midweek and off-season. Weekly and monthly rates are also available; please inquire.
Check-in and Checkout
Please arrive at anytime you like so you can enjoy our beautiful city. We promise you your room will be available by 3:00pm. Checkout time is 11:00am, however, we’d be happy to store your luggage while you continue to experience St. Augustine. Just let us know if you’re arriving after 8:00pm.
Children
Children over 8 are welcome. Children are counted as an additional guest regardless of their age. Because we love kids, some age exceptions may apply. Please call.
Gift Certificates and Room Gifts
A perfect gift for your friends, co-workers and family is a stay at The Kenwood Inn. We can issue an attractive certificate for any amount or for any length of stay. We’ll mail or email it with our brochure and gift note to your recipient.
If it’s a special occasion or celebration, we can arrange to have a gift waiting in the room when you or your guests arrive for their stay at The Kenwood Inn. We will be happy to arrange for flowers, wine, champagne, chocolate-covered strawberries, in-room masseuses and more. Please call to discuss the various options.
Certificates from Bedandbreakfast.com, Florida Bed and Breakfasts, SmartBox, etc. are welcomed. Please advise us at time of reservation that you will be using these certificates. These certificates cannot be used with promotional rates or discounts.
Smoking/Damage to Property
Due to the historic designation of the Kenwood Inn and for the comfort and safety of our guests, smoking is not permitted anywhere within the inn or on the balconies and porches. The north side of the courtyard is the only designated area for smoking.
A minimum of $250.00 cleaning surcharge and all costs relating to the loss of revenue while the room is not rentable will apply if evidence of smoking in the room. You will be asked to vacate your room immediately without refund.
We recognize sometimes accidents are unavoidable and damage might incur. Any costs relating to cleaning, repair, or replacment of damaged items is the responsibility of the guest. You will be billed all costs relating to damages as well as the loss of revenue while the room is not rentable.
Service Animals and Pets
Service animals are welcomed and accepted as required by law. We have a few pet-friendly rooms, please call for availability and rates.




